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FAQ

Q: There are many different keyboard protectors in the market today. What is so special about your keyboard protector?

Q: If I cannot find the model of my keyboard protector on the website, is there still a possibility that I can somehow purchase one?

Q: Can I still use the keyboard protector if my notebook is modeled in Japan?

Q: Will the keyboard protector affect the laptop・s heat regulation?

Q: When I am typing, will the keyboard protector move?

Q: Does the keyboard protector affect me when I am typing?

Q: Is it possible that after I have paid for the product that I will not receive it afterwards?

Q: Is there local pickup available or any way that I can see the actual product?

Q: How long will it take for me to receive the keyboard protector after I have ordered?

Q: What is the shipping cost?

Q: Is warranty included?

Q: Can I return the keyboard protector after I have paid for it?

Q: What if the model of the keyboard protector that I have received is different from the one that I have ordered?

 

Q: There are many different varieties of keyboard protectors in the market today. What is so special about your keyboard protector?

A: Our keyboard protectors are made of silicon, which will not distort or harden the product over time.

 

Q: If I cannot find the model of my keyboard protector on the website, is there still a possibility that I can somehow purchase one?

A: If you cannot find your model on the website, do not hesitate to ask us for more information.

 

Q: Can I still use the keyboard protector if my notebook is Japan・s model?

A: We are sincerely sorry; we only produce American model keyboard protectors; we do not produce Japanese or European keyboard protectors.

 

Q: Will the keyboard protector affect the laptop・s heat regulation?

A: Heat is not normally regulated through the keyboard, so there is no need to worry; the keyboard protector will not affect much of the heat regulation.

 

Q: When I am typing, will the keyboard protector move?

A: This product has a 3-D design, which is designed to fit each individual keypad of the keyboard so that it will not move when you are typing.

 

Q: Does the keyboard protector affect me when I am typing?

A: The protector is made with a soft material, which will not affect the typing.

 

Q: Is it possible that after I have paid for the product that I will not receive it afterwards?

A: Our company uses the Paypal payment mechanism, which will ensure that you will receive what you have paid for.

 

Q: Is there local pickup available or any way that I can see the actual product?

A: Sorry, we don・t offer local pickup currently we are only selling the products from the website.

 

 

Q: How long will it take for me to receive the keyboard protector after I have ordered?

A: When we receive the payment, we will mail the product within 24 hours using the international package delivery by the Taiwan post office. It will take about 7-14 days for the product reach its destination.

 

Q: What is the shipping cost?

A:

Destination First Item Additional Item(s)
U.S.A. and Canada US$4.00 US$1.60
Australia, New Zealand, and countries in Asia US$3.30 US$1.10
Hong Kong and Macao US$2.70 US$0.80
Other Countries US$4.00 US$1.60
Registered (Optional) US$1.40  US$0.00

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Q: Is warranty included?

A: If anything is wrong with the product, please let us know within 7 days and we will give you a new one.

 

Q: Can I return the keyboard protector after I have paid for it?

A: No sorry; we do not have a return policy.

 

Q: What if the model of the keyboard protector that I have received is different from the one that I have ordered?

A:  Again, please let us know within 7 days and we will replace it with the correct model.

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